How the Lone Worker App Works

GetHomeSafe is a real-time welfare monitoring solution that primarily works on time & movement, and then at a second tier user-activated duress, silent, or panic alerts.

It is a simple theory, you set a time you will check-in as being OK, either during or at the safe completion of your activity or journey. The App is the main interface for lone workers to check in & out and interact with a wider welfare monitoring solution.

The app connects to optional bluetooth panic and check in buttons.

Monitoring Check-in Times

Monitoring time is the fail-safe and catch-all solution that will ensure you are the first to know if something is wrong.  

As your check in time approaches you are reminded to check in five times. If you fail to acknowledge the reminders the server independently notifies your nominated emergency contacts via email, SMS and phone call. All activity details required to make an informed decision like GPS tracking and remaining battery life are included. This is the first part of the three-step configurable escalation process.

The key part is that overdue alerts are sent from the server. It is completely independent of what is happening with the app, phone or lone worker.

Everything else the solution offers including panic alerts, no-movement and silent alerting adds depth to the solution. This makes GetHomeSafe one of the most comprehensive lone worker solutions on the market.

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Mandown & Movement Monitoring

You can enhance welfare monitoring for high risk situations with use of a Bluetooth duress button (Vbttn or Flic Button). With the button you can check in or raise a panic alert with a simple push of the button.

The button can also be setup for mandown alerting. If physical movement is not registered from your button after a set period of time a non movement alert is activated. At any point during your task the lone worker can activate an alerting sequence.


Dashboard Panic

The Nuts & Bolts of How it Works

Once an activity has been started, information from your device synchronizes with the GetHomeSafe server every 2 minutes. This forms a secure situational awareness record in case help needs to be arranged.

The GetHomeSafe system notifies the monitoring team by exception, if everything is going to plan supervisors can get on with their day. When something requires their attention, the monitoring team is alerted from the dashboard, email, SMS and/or phone call notification.

Alerts are specific to what triggered them and include a huge amount of information to make quick & informed decisions. All alerts need to be acknowledged, a three-step configurable escalation process can elevate them until acknowledged.

TSS Flic button

Panic/Duress Bluetooth Buttons

Connecting V.BTTNs or the FLIC Button with the GetHomeSafe app allows workers to check in, send alerts, and monitor movement without having to unlock their mobile devices. The GetHomeSafe app contains all the smarts, workers are left with a very simple and cost-effective panic/duress button.

Small and light, they are easily wearable on a selection of accessories. The buttons double as a man-down device, with configurable sensors to detect if workers have been incapacitated for a period of time.

This device is recommended for front-line staff who need an easy or discreet way of triggering a Check-In or Panic alert.

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User Activated Alerts

At any point, you can use several devices or methods to activate an alert, see below for more details. The primary purpose of using GetHomeSafe is that no matter what goes wrong our system will send a proactive alert if you do not check in as planned.

Panic Alerting

There are lots of ways to call for help with GetHomeSafe

Activate a panic alert from the GetHomeSafe app

Panic button within the lone worker app

Bluetooth-connected panic button

Panic Alerting

For highly volatile situations GetHomeSafe has several alerts

Mute alert sounds

Silent alert PIN protection

Two-way audio (selected devices)